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Articles Posted in Review Sites

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Does Virginia’s Anti-SLAPP Statute Apply to Consumer Reviews?

“SLAPP” suits are lawsuits brought primarily for the purpose of stifling criticism or intimidating those with opposing views by forcing them to incur legal-defense costs. (SLAPP stands for “Strategic Lawsuit Against Public Participation”). The lawsuits are often disguised as defamation actions but generally have as their true purpose a desire…

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How to Write a Scathing Online Review Without Getting Sued

Yes, the First Amendment protects your right, as a consumer, to express your personal opinions about any business you ordered products or services from, no matter how unfavorable those opinions may be. The First Amendment also protects your right to express those opinions anonymously, so if you’d rather not tell…

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One Yelp Review = One Publication

Once upon a time, each separate copy of a defamatory statement was considered a separate publication, giving rise to a separate cause of action for defamation. Back then, if a defamatory article was published in a newspaper and the newspaper printed a million copies, the plaintiff could argue successfully that…

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Anonymous Online Critic Will Remain Anonymous Absent Defamation

Virginia practitioners will know more about this topic in a few months, when the Supreme Court of Virginia decides Yelp, Inc. v. Hadeed Carpet Cleaning, but for now, we have an opinion from Fairfax Circuit Court applying the six-part test established by Yelp for uncovering the identity of anonymous Internet…

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Defamatory Yelp Review Damaging Your Business? Don’t Expect it to Come Down Any Time Soon.

Jane Perez hired Dietz Development to repair her townhome. When Perez became dissatisfied with Dietz’s performance, she fired Dietz and posted negative online reviews on both Yelp and Angie’s List. Her comments not only expressed her dissatisfaction with Dietz’s work but also implied that Dietz was responsible for some jewelry…

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Section 230 Immunizes Users Who Link to Defamatory Statements of Others

Under § 230(c)(1) of the Communications Decency Act (47 U.S.C. § 230(c)), “No provider or user of an interactive computer service shall be treated as the publisher or speaker of any information provided by another information content provider.” Federal courts in Virginia have held that § 230 creates federal immunity…

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First Amendment Right to Anonymous Internet Speech Challenged by Florida Doctor

The First Amendment protects the right to speak anonymously on the Internet, but that right is not absolute. Defamatory statements, in particular, are not protected. Freedom of speech does not include the right to commit libel or other torts anonymously. As demonstrated by a new case filed in Henrico County…

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Defamation Claims Asserted by Church Against Former Members

Julie Anne Smith and her family attended Beaverton Grace Bible Church for over two years. When the church dismissed one of its employees for “subversive conduct,” the Smith family sought meetings with the Pastor and Elders to discuss the situation because they felt the termination was handled poorly. During the…

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Lawyer Review Leads to Defamation Lawsuit

Consumer review sites continue to grow in popularity. Sites like Angie’s List, Avvo, and Yelp (to name but a few) allow people to post their experiences with lawyers, doctors, hairdressers, restaurants, roofers, and just about anyone else, and assign a rating to the service provider they used. When used honestly,…

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